National Lift, LLC has been serving customers, dealers, and users of material handling equipment since 1956. National Lift specializes in warehouse solutions and is the premier forklift company in Southeast and Midwest. National Lift’s seasonal business boom encouraged a dealer to find a solution for its increased customer’s demand for horizontal transport towing units.
The National Lift dealer contacted Pack Mule to discuss solving its customer’s needs, as they were quickly running out of options. Pack Mule’s involvement took place at a crucial time, during the seasonal rental spikes and when inventory was a challenge. Pack Mule offered to prep seven units from their demo/rental and factory fleet, resulting in a perfect fit for National Lift and its customer.
Upon receiving delivery of the Pack Mule vehicles, the customer began integrating them into heavy mission critical applications. This was the first time they experienced Pack Mule products. Pack Mule units performed as designed, exceeding the customer’s expectation.
At the conclusion of the rental period and the end of customer’s busy season, the customer saw efficiency gains in their operation and the exceptional performance of the Pack Mule units. National Lift’s customer requested to keep several Pack Mule rental units.