COMPARE PACK MULE TO MOTREC, AND HERE’S WHAT YOU’LL FIND:

PACK MULE WORKS LONGER

– with a significantly more efficient AC power system, the industry’s most advanced controller, and batteries with more than 10% higher amp/hour rating—resulting in up to twice the run time between charges.

PACK MULE WORKS SAFER

– with more operator-comfort features, smart speed control and change-of-direction control.

PACK MULE WORKS MORE COST EFFECTIVELY

– with virtually maintenance-free construction, lower cost of ownership, and a lower purchase price.

(These are just a few of the differences, Click here to see more)

PACK MULE VS MOTREC

Motrec MS-260 (24v) VS Pack Mule SC-775 (24v)

FeaturePack MuleMotrecWhy it matters

Cargo Capacity

1,200 lbs

1,050 lbs. (Stated cargo capacity of 1250 includes a 200-lb operator allowance)

Pack Mule’s 20% greater deck load capacity means that it can carry more each trip, reducing the number of trips and increasing productivity.

Towing Capacity

2,000 lbs., upgradable to 5,000 lbs.

2500 lbs.

Similar tow capacity doesn’t necessarily mean equal productivity. Pack Mule’s 20% more cargo capacity and it’s better energy management system mean it can do more work every day.

Deck Space

48” x 31.5” standard with six optional sizes

60" x 30"

The 48″ x 31.5″ deck is standard, but if you really need decks with more space, Pack Mule has them.

Battery

245 amp/hour

232 amp/hour Upgrade available.

Pack Mule amp/hour advantage provides greater run time as well as longer battery life.

Motor

9.7 hp sealed AC no-maintenance motor

6 hp shunt motor

Pack Mule’s more powerful motor, coupled with the industry’s most advanced controller, provides you with the power you need when you need it. Since the AC motor has no brushes to inspect or replace, it is maintenance free.

Instrumentation

Smart View display with battery status, hour meter and fault codes displayed.

Battery Status Indicator only. Upgrade available.

The Smart View display provides the information needed for the most efficient use of the vehicle. The displayed fault codes simplify trouble shooting.

Cargo Deck Material

Melomine Laminated Decking

Painted Plywood Decking

Melomine lamination provides longer life and prevents early failure due to warping or splitting.

Ergonomic Matting

Standard

Available as an upgrade

Ergonomic matting in the operator area increases operator comfort and reduces operator fatigue allowing for safer vehicle operation.

Programmable high-frequency charger

Standard

High-frequency charger, but not programmable

Optimizes run time and extends battery life.

Adjustable Backrest

Standard

Available as an upgrade.

Increases operator comfort, productivity, and safety.

Warranty

Three-year Warranty

One-year Warranty

Pack Mule provides the industry leading (and only) three-year warranty. Motrec does not offer an upgraded warranty, but another manufacturer offers one for $683. However, that one has a low hours limitation.

Free Trial

Pack Mule will configure the vehicle to your specs and get it to you.

Might provide a demo of a standard vehicle through a dealer

The best place to compare vehicles is in your own work environment. We make that easy by providing the vehicle, configured to your specifications, and letting you use it for a week. If our competitor will do the same, you can compare them side by side.

Delivery Time/Configured to Order

As little as 48 hours. Up to 3 weeks on larger orders.

Standard products are often available at the dealer’s, but special configurations are another matter.

Responsiveness is a basic part of our customer service. We can get you your vehicle quickly. The same is true for parts.

 

A Note Regarding Motrec

On August 17, we were informed by a third party that Motrec had posted a release on their web site that accused Pack Mule of showing misleading information in its comparison pages. The release said that they had informed us of changes in their specifications, and we continued to show the older specs. Because we make every effort to provide accurate comparisons, we found the Motrec accusations very troubling and, we believe, untrue. Our response is:

  1. The specifications in the comparisons were accurate according to the Motrec website at least until mid-July.
  2. We were told of the Motrec press release on August 22, 2017, and we completed the updates on the comparison on August 25.
  3. Contrary to the release, we have no record of being informed by Motrec about changes in specifications. In an email to the Motrec CEO on August 28, we asked Motrec to advise us when and how they had communicated the changes. As of September 24, 2017 we have not received a response.

 

How we compare the Pack Mule to the competition.

We go to great lengths to make sure that our comparisons between Pack Mule vehicles and others are as fair and accurate as possible. It doesn’t serve anyone’s interests for those depending on the comparisons to be disappointed. Basically, here’s how we do them:

  1. We purchase competitor vehicles from time to time through authorized channels, usually a dealer, specifying standard equipment and asking for quotes on appropriate upgrades.
  2. The competitor vehicle is tested alongside the Pack Mule.
  3. Wherever possible, we use the specifications on the machine we purchased. When we need additional specs, we use the ones published on the competitor’s web site, in the quote we received from their authorized dealer or published in their user manuals.
  4. We frequently check to see if anything has changed. If it has, we immediately change the comparison, as we do when the competitor provides us documentation of a change.
  5. We offer to back our comparisons up with on-site demos. If you’re currently using another manufacturer’s electric industrial vehicle, we’ll provide a Pack Mule for you to do your own comparison.