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Pack Mule welcomes Richie Neal

Nov 3, 2017

Wesley International welcomes Richie Neal as the new Director of Dealer Development for Pack Mule.

SCOTTDALE, GEORGIA – NOVEMBER 3, 2017 – Wesley International welcomes Richie Neal as the new Director of Dealer Development for Pack Mule. Richie comes to us from Carolina Handling, LLC, and brings with him an excellent reputation and successful track record within the industry. Richie has over a decade of experience working for and with heavy equipment dealers. From developing individual business relationships as a sales rep to handling corporate rentals and asset management, Richie’s unique perspective and understanding of the industry is reflected in his effective recommendations and cost saving solutions.

“We are pleased to welcome Richie to the Pack Mule team” said Andrew Prosser, Sales Manager at Pack Mule. “He brings with him a deep appreciation for the importance of empowering dealers and their sales staff to succeed, and that is exactly what has been driving the consistent growth in year-over-year sales by the Pack Mule dealer organization. He will be building on the success we have experienced based on the training and sales support that we provide. We partner with them to help make every sale.”

“I’m delighted to join the Pack Mule team because of their dedication to providing dealers not only the best in class electric industrial vehicles and towable carts, but also the support they need to translate this advantage into sales to happy customers. The combination of offering the industry leading run-time and warranty as well as the most maintenance free vehicles and carts on the market today provides dealers with a compelling value proposition to offer their customers” said Richie.

A native of South Carolina, Richie is happily married with two kids and is known to enjoy a few rounds of golf in his spare time. Pack Mule looks forward to working with Richie to continue the growth and development of our proactive dealer network.

About Pack Mule

Wesley International began operations just outside Atlanta, Georgia more than 50 years ago as a producer of standard pallet trucks (Pallet Mule) and expanded it’s product line to include electric vehicles in the 1970s (Pack Mule). Pack Mule offers a complete line of electric utility vehicles and towable carts designed to enhance lean manufacturing and distribution channels. Known for their dedicated customer service and longest, most comprehensive warranty in the industry, Pack Mule is considered the greatest value in the utility vehicle market and the custom equipment provider of choice for many users both inside and outside the United States.

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Pack Mule shows new A/C Vehicles, Trailers at Pack Expo 2017

Sep 26, 2017

In a trade show with more than 2,000 exhibitors of packaging equipment, the Pack Mule booth stands out.  Wesley International LLC, manufacturer of the Pack Mule line of material handling equipment, is showing its new NXG line of standard AC-power machines and towable carts to the 30,000 attendees at Pack Expo 2017 in Las Vegas.

It’s out of the ordinary, but, as one attendee said, “we package it, but we still have to move it.”

And with its fully redesigned vehicles and quad-steer and center steer towable carts, Pack Mule is presenting new, more cost-effective solutions for moving materials across the manufacturing or warehouse floor.

The new NXG series of industrial electric vehicles, unveiled in April 2017, features an AC-standard power system that provides up to twice the runtime, has a lower cost of ownership, and is virtually maintenance free. Coupled with Pack Mule’s quad-steer or center steer towable carts, the new vehicles create completely customizable material handling solutions.

Pack Mule has been noted over the last decade for pushing electric vehicle design and capabilities ahead. They were the first to introduce heavy-duty frames and Load Range C pneumatic tires as standard equipment. And they were the first—and are still the only—brand to warrant their vehicles for three years with no hours limitations.

According to James Folger, Pack Mule’s EV product manager, converting to AC Power is a big step forward, but it’s not nearly all of the story.

“Since we were making a big change, we took the opportunity to look at and improve all of the major parts. By itself, AC Power will give the user a lot more work time between charges. Accepted estimates are about 60% more runtime over equal-voltage DC systems. That’s where we started, then we improved the controller, the regenerative braking system, and even the pedal construction.”

Pack Mule industrial electric vehicles are manufactured by Wesley International, based in Georgia, and supplying electric vehicles, towable carts, and pallet jacks for critical applications in companies across the country and around the world.


The Wesley Pack Mule display at Pack Expo 2017 showing the new Pack Mule NXG stock chaser and the quad-steer and center-steer towable carts. Pack Mule provides the only AC-standard industrial electric vehicles in the industry, along with the only three-year warranty with no hours limitations. Pack Mule towable carts feature the heavy-duty construction and Pack Mule’s exclusive bolt-on shelf system.

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Pack Mule Rolls Out “Pack Mule Prime” Quick Ship Program

Apr 21, 2016

Pack Mule, the industry’s fastest growing brand of industrial electrical vehicles and towable trailers, has announced the implementation of Pack Mule Prime—shipping within 48 hours with no delivery charges—on its most popular trailer models.

According to Trailer Product Manager Andy Isburgh, the models included in the program include 6-wheel, center steer trailers in 36”x60” and 36”x72” sizes with up to three adjustable shelves and two sizes of Pack Mule’s six-wheel, single-pallet trailer. Trailers available for Pack Mule Prime will be tagged with the Prime logo on the company’s web site:

“In the next few months, the program will be enlarged to include some of our most popular industrial electric vehicles,” said Bob Fisher, Pack Mule CEO. “This program is the next step in the effort we began with our same day parts shipping. Our standard delivery time is typically less than half that of other manufacturer’s, but—for some models—this offers a significant improvement over our current standard.

The Pack Mule Prime program is available to end users of Pack Mule products and all orders are subject to inventory availability.

Pack Mule, a brand of Wesley International, based in Scottdale, Georgia, is a leading manufacturer of equipment for the horizontal movement of materials in manufacturing and distribution facilities.



The Pack Mule Prime symbol on the company’s web site indicates that select

models are available to be shipped within 48 hours with no shipping charge.

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Pack Mule Showcases Material Handling Equipment at MODEX Supply Chain Show 2016

Apr 5, 2016


Citing the customer’s workplace as the best place to test the efficiency of material handling equipment, Pack Mule CEO Bob Fisher issued a challenge to the industry to compare Pack Mule electric industrial vehicles and towable trailers alongside any other manufacturers’. The company is showing its products in Booth MA2055 at MODEX in Atlanta this week.

“We contend we make the best equipment in the industry,” Fisher said. “Certainly no one else offers a three-year warranty or standard 245 amp/hour batteries. And there are a number of standard features on Pack Mule equipment that are only available as upgrades on others’.

“But we don’t expect anybody just to take our word for it. We’d like for them to put Pack Mule to the test doing their work in their place, alongside any other equipment they’re considering. Then they should just call it as they see it.”


Fisher noted that Pack Mule makes the side-by-side comparison easy, at from the Pack Mule’s side. The company provides vehicles and trailers for a limited-time use in the customer’s facility with no use restrictions. The demo program requires no commitment from qualified customers.

Pack Mule, headquartered in Scottdale, GA, has provided manufacturers and distributors across the country and around the world with material handling equipment for more than 60 years. The company sponsors the Lean Material Handling web site for the interchange of ideas and information on making material handling more efficient.

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Welcome Ben to the Pack Mule Sales Team

Nov 14, 2014

Pack Mule Industrial Electric Warehouse VehiclesBen Jordan joined Wesley International’s Pack Mule as Director of Business Development in October 2014. Ben comes to Pack Mule from Carolina Handling, LLC; a Raymond forklift dealer in N.C., S.C., GA. and AL. Ben has extensive knowledge in warehouse logistics. He began his career with FedEx. Later, Ben started his own material handling business in Texas.  After successfully building his business from the ground up, Ben sold it and move back east, furthering his career in Sales and Service Leadership at several large material handling dealerships.

Ben enjoys a good challenge and the excitement of assisting customers in finding customized solutions for their material handling needs. In the first week at Pack Mule, Ben attested to his customer dedication by building a Pack Mule, electric vehicle, from start to finish on the production line. Ben wanted to see first hand the quality, advantages, accessories and safety features that are part of every Wesley Pack Mule and Pallet Mule products. Ben says, “At Wesley International Pack Mule, we build the finest EV’s in the market. My goal is to assist our team in introducing the Pack Mule brand to new markets as well as achieving growth in our current markets.”

Ben is a native South Carolinian, married to his wife of 33 years, Kari. Together they have three grown children, Bryan, Daniel and Ann Kathryn. Ben is an avid reader and he enjoys the outdoors, running, hiking, biking, golfing and weekend trips with his wife.

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Pack Mule Burden Carrier Tugger Warehouse Vehicle

Relentless Competition

As MHI’s US Roadmap notes, material handling is big business, making up about 8.5% of the country’s gross domestic product. And, as it also notes, that kind of money attracts competition. Nowhere except at industry association meetings is the attitude of “there’s enough for everyone” even voiced, much less believed. A half-century ago, there was generally enough for everyone, and competition was much more limited and much more genteel.

The kind of competition found in business-to-business and business-to-consumer distribution today is very different, and the companies that are growing are learning to refine their processes to meet ever-increasing customer demands. And their growth is coming largely from the customers of companies who are not responding effectively to the change. Relentless competition is good news for some companies; very bad news for others.

Pack Mule Industrial Electric Towing CartsPack Mule provides end-to-end solutions for horizontal material handling with a full line of industrial electric vehicles and quad wheel and six wheel center steer trailers.

As a manufacturer serving these companies, Pack Mule is called on to help its customers deal with the new levels of urgency, the need for innovation, and the constant demand for expense reduction.  The paradoxical “doing-more-with-less” concept is at the center of our customers’ lean manufacturing.

Focusing on Our Users

The fact that Pack Mule is the fastest growing brand in our industry is evidence that we are effectively meeting our customers’ needs. We’ve had to learn to think differently, and it’s worked. Here are some of the things that Pack Mule brings to the relationship:

  • Our three-year warranty, the only one in the industry, is important protection for the customer. But it goes further than that. It documents how we build our machines. Downtime is expensive; so as far as possible, our engineers design downtime out of the machine: longer lasting batteries, stronger frames and bodies, more robust steering components, more precise controllers. If something goes wrong with a Pack Mule vehicle, our warranty is there. But we go to great lengths to make sure that nothing goes wrong.
  • It doesn’t make sense for any industrial electric vehicle manufacturer to claim that it has the broadest line of industrial electric vehicles any more. The variations required by materials handling systems exceed even the broadest line of standard vehicles. Because of that, we work from the customer’s application back, fitting our machine to the customer’s need rather than asking the customer to fit the need to the machine. With the Pack Mule stock chaser, for instance, there are more than 6400 permutations that we know about, and there will be more as our customers present us with new challenges.
  • Nobody wants to wait anymore; so we’ve cut the lead time required for fully configured vehicles to a fraction of the competition. Instead of waiting eight weeks or more to get the vehicles that implement their solutions, we ship most orders in between 48 hours and three weeks.
  • Preventive maintenance takes machines out of service and increases expenses. Pack Mule continues to find innovative ways to cut down on maintenance. Sealed transaxles. Solid—but comfortable—tires. Batteries that require no maintenance and can be charged at any convenient opportunity.

Relentless competition is a good news/bad news proposition. It’s good news for the people who deal with it best. Those are the customers we like—the ones who always want it better.

See how Pack Mule stacks up against the competition by visiting and clicking on Compare. This provides a point-by-point look at Pack Mule and competitive vehicles. However, because competition is relentless, Pack Mule will provide fully configured vehicles to be compared working in your location.

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Pack Mule’s Standard 245 Amp/Hour Batteries Deliver Longer Run Time

One of the primary drivers of industrial electric vehicle productivity is runtime between charges. The longer the vehicle runs before being taken out of service to charge the batteries, the more the vehicle can do. That’s the reason Pack Mule provides the highest standard amp/hour batteries in the industry.

Currently, all providers of industrial electric vehicles stock their base model units with lead acid batteries, and Pack Mule is no different; they simply are the most cost-effective, dependable solution at this time. There are, however, many different types of lead acid batteries, and for each different type, there is a level of capacity. At 245 amp/hour, it is safe to refer to the batteries as “high capacity,” and Pack Mule refuses to stock their units with anything less (as opposed to some competitors that use batteries as low as 186 amp/hour).

Pack Mule Industrial Electric Vehicle Batteries

With standard 245 amp/hour batteries, Pack Mule vehicles deliver 20% to 50% more runtime than the competitions’ standard batteries.

Click Here to Compare Pack Mule Industrial Electric Vehicles with Competitor Products

Technically, amps per hour (or more technically, amperes per hour) is the current flow in amperes multiplied by the time in hours of discharge.  Practically, it’s a shorthand notation that tells you what to expect in terms of run time. The greater the amp/hour, the longer the runtime, all other factors being equal.

Pack Mules 245 amp/hour batteries have the highest rating in the industry. Competitors’ standard batteries, according to their published specifications, run from 185 amp/hours to 220. Pack Mule competitors do offer a high capacity battery option, but usually at an upgrade $1,000 or more.

We believe that high capacity batteries on every Pack Mule vehicle not only improve productivity, but also lower the life-cycle cost of the vehicle since lower capacity batteries will need to be replaced sooner.  Replacing batteries is both expensive and time consuming.

Pack Mule’s higher capacity batteries, coupled with Pack Mule’s regenerative braking and 90 psi tires, provide runtimes 20% to 50% longer than others. In fact, in a head-to-head field test, Pack Mule ran 50% longer than the comparable Taylor-Dunn vehicle.

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Pack Mule Electric PMT-5000 Electric Tugger Cart Towing a Train of Trailers

Toward an Efficiently Integrated Horizontal Transport System

In too many companies, trailers are the red-headed step-children of both logistics planning and budgeting. Powered vehicles are more expensive, and they’re generally more high tech; so that’s where most of the thinking goes.

The result is that the contributions that trailers can make toward making material handling less expensive, more efficient, safer, and easier to maintain are often overlooked. This short series of articles, beginning with determining the need and ending with measuring the effects of the solution, will, we hope, help those responsible for planning and budgeting material handling make informed decisions regarding the place of trailers in their system.

In working with customers, we’ve seen a lot of things that make us think that these informed decisions are really important. In one plant, for instance, we saw fork lifts moving materials one pallet at the time backwards through the manufacturing facility; given the safety records of fork lifts, this was an accident (or injury) just waiting to happen. In another plant, we found that they were pushing carts manually for up to 10 miles a day. And, in another, they had recognized the need for trailers, but had tried to build them themselves. Those trailers were neither pretty nor particularly sturdy.

There are a number of situations in which we could probably be helpful in making your horizontal material handling systems more efficient and effective. We can probably also make them significantly less expensive. These include:

  • Where you’ve attempted to use trailers, but they aren’t hold up or really fitting the application.
  • Where you have trailers, but they aren’t towable in multiple units or chains.
  • Where you have a corporate mandate or any other reason to eliminate fork lifts from the manufacturing or other area.
  • Where you want to replace a system that has simply evolved over time with a planned integrated system that uses each component most productively.

Pack Mule has been building material handling equipment for more than fifty years, and we’ve learned a number of important things. One is that whatever we build will probably have to stand up in a difficult environment; light weight simply won’t work. The second is that towable vehicles, better known as trailers, are not a one-size-fits-all products. We work on a one-size-fits-one basis, engineering the towable vehicles to specifically fit each customer’s application.

Let us show you how we can engineer a towable vehicle that’s an exact fit for your needs – Call us Now – (800) 241-2869

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Pack Mule Industrial Vehicle Regenerative Braking

Regenerative Braking

Pack Mule Industrial Electric Vehicles Regenerative Braking

A Tesla Model S P85+ using regenerative braking power in excess of 60 kW. During regenerative braking the power indicator is green. Regenerative braking increases runtime and productivity.

One of the major features of hybrid and all electric automobiles is the ability of the vehicles’ brakes to generate electric current that recharges the battery. It’s called regenerative braking (or “regen braking,” for short).  When the driver steps on the brake, the kinetic energy that is usually turned into heat and dissipated into the atmosphere (as with hydraulic brakes) is captured and sent to the battery.

It works the same way with industrial electric vehicles.

That’s the reason Pack Mule made regenerative braking (or “regen braking”) standard. Using the energy generated by the brakes significantly increases runtime, one of the most important quality measurements for battery-powered vehicles.

Regenerative braking is a natural fit for stock chasers and other industrial vehicles. The vehicles usually make frequent stops along their routes, engaging the brakes—and generating power—throughout the shift. It is essentially free electricity.

Pack Mule industrial electric vehicles are designed to provide more up time in heavy use. Our customers count on the machines to be up and running throughout the shift, and standard regenerative braking is just one more component of that greater reliability.



Pack Mule Industrial Electric Stock Chaser
Pack Mule Industrial Electric Burden Carriers
Pack Mule Industrial Electric Tow Vehicles
Pack Mule Industrial Electric Personnel Carriers

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Pack Mule Industrial Vehicle Soft Solid Tires

“Soft Solid” Tires


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Pack Mule has never tried to be the biggest, merely the best.

Wesley International began operations just outside Atlanta, Georgia more than 50 years ago as a producer of standard pallet trucks under the trade name “Pallet Mule.” In 1970s, Wesley expanded its product line to include industrial electric vehicles which were marketed under the name “Pack Mule”. 

Wesley is unique in both the pallet truck and electric industrial industries in its ability to provide engineered-to-ordered solutions on a cost effective and timely basis. This has made Wesley the custom equipment provider of choice for many users both inside and outside the United States.

Read the Wesley International Success Story
brought to you by the Georgia Manufacturing Extension Program (GaMEP).

Our Products

Electric Utility Vehicles
- Stock Chasers
- Burden Carriers
- Tuggers / Tow Vehicles
- Personnel Carriers

Towable Carts
- Order Pickers
- Delivery Carts
- Cargo Carts
- Pallet Carts
- Roller Bed Carts